Privacy Policy – Elernest LLC

Elernest LLC respects your privacy and is committed to handling personal information responsibly and transparently.

This Privacy Policy explains the types of information we may collect when you use our website, place an order, contact us, or otherwise interact with our services.

Information We Collect

Depending on how you interact with our website, we may collect information such as:

• Name
• Email address
• Telephone number
• Billing information
• Shipping address
• Order information
• Customer-support communications
• Device and browser information
• IP address and website usage information
• Other information you voluntarily provide

How We Use Information

We may use personal information to:

• Process and fulfill orders
• Process payments
• Arrange shipping and delivery
• Provide order updates
• Provide customer support
• Handle returns and refunds
• Prevent fraud and unauthorized transactions
• Maintain and improve our website
• Comply with applicable legal obligations

Payment Information

Payments may be processed by third-party payment processors.

Payment information is handled according to the security and privacy practices of the applicable payment provider. We do not use customers' payment information for purposes unrelated to processing and managing legitimate transactions.

Service Providers

We may share information with service providers where reasonably necessary to operate our business, including providers involved in:

• Payment processing
• E-commerce infrastructure
• Order fulfillment
• Shipping and logistics
• Fraud prevention
• Website hosting and technology
• Customer support

We do not sell personal information simply for monetary consideration.

Cookies

Our website may use cookies and similar technologies to operate essential website functionality, remember preferences, analyze website performance, prevent fraud, and, where applicable and permitted, support advertising or marketing activities.

Data Security

We take reasonable administrative and technical measures designed to protect personal information.

However, no method of transmission or electronic storage can be guaranteed to be completely secure.

Data Retention

Personal information may be retained for as long as reasonably necessary to fulfill orders, provide customer service, maintain business and transaction records, resolve disputes, prevent fraud, and comply with legal obligations.

Your Rights

Depending on your location and applicable law, you may have rights relating to your personal information, including rights to request access, correction, deletion, or other permitted actions.

Requests can be sent to contact@elernest.com.

Contact Us

For privacy-related questions:

Elernest LLC
Registration Country: United States
Operations & Customer Support: Morocco
Email: contact@elernest.com

Last updated: August 2026