Privacy policy

ELERNEST Privacy Policy

Last updated: March 10, 2026

ELERNEST operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). ELERNEST is powered by Shopify, which enables us to provide the services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

  • Contact details: name, address, billing address, shipping address, phone number, email.

  • Financial information: credit/debit card details, financial account numbers, payment information, and transaction details.

  • Account information: username, password, security questions, and preferences.

  • Transaction information: items viewed, added to cart, purchased, returned, exchanged, or canceled.

  • Communications: messages sent to us for support or inquiries.

  • Device information: IP address, device type, browser, and network connection.

  • Usage information: how you interact with the Services.

How We Use Your Personal Information

  • Provide, tailor, and improve the Services.

  • Marketing and advertising (email, text, online ads).

  • Security and fraud prevention.

  • Communicating with you (customer support, notifications).

  • Legal reasons (comply with law, respond to legal requests).

How We Disclose Personal Information

We may share your information with:

  • Shopify and third-party service providers (payment processing, analytics, shipping).

  • Business and marketing partners for advertising purposes.

  • Affiliates or corporate group members.

  • In connection with business transactions (mergers, bankruptcy).

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information to provide and improve the Services. For more information, visit the Shopify Privacy Policy.

Third-Party Websites and Links

Our services may link to third-party websites. We are not responsible for the privacy practices of those websites.

Children’s Data

The Services are not intended for children under the age of majority in your jurisdiction.

Security and Retention of Your Information

No security measures are perfect. Retention depends on account maintenance, legal obligations, or dispute resolution.

Your Rights and Choices

Depending on your location, you may have rights to access, delete, correct, or transfer your personal information and opt out of sale or sharing for targeted advertising.

Complaints

If you have complaints, contact us or your local data protection authority.

International Transfers

We may transfer your personal information outside your country, using recognized transfer mechanisms like EU Standard Contractual Clauses.

Changes to This Privacy Policy

We may update this Privacy Policy occasionally. Updates are effective immediately upon posting.

Contact

If you have any questions or wish to exercise your rights, contact us:

Email: contact@elernest.com
Address: 30 N Gould St Ste R, Sheridan, WY 82801, USA

For applicable data protection laws, ELERNEST is the data controller of your personal information.