Shipping policy

ELERNEST Shipping Policy

Last updated: March 10, 2026

At ELERNEST, we aim to provide fast and reliable shipping for all our customers. Please read our shipping policy carefully.


1. Shipping Methods & Carriers

  • We use trusted carriers to deliver your orders worldwide.

  • Shipping options and rates are displayed at checkout.

  • Shipping may include standard, expedited, or priority options depending on your location.


2. Processing Time

  • Orders are typically processed within 1–3 business days.

  • Processing does not include weekends or holidays.

  • You will receive a confirmation email once your order has shipped, including tracking information when available.


3. Shipping Time Estimates

  • Domestic (USA): 3–7 business days

  • International: 10–20 business days (may vary depending on customs)

  • Delivery times are estimates and not guaranteed. ELERNEST is not responsible for delays caused by carriers, customs, or local regulations.


4. Shipping Costs

  • Shipping costs are calculated at checkout based on your location and selected shipping method.

  • We offer free standard shipping on orders over $50 (optional: adjust based on your store promotion).


5. Order Tracking

  • Once your order ships, you will receive a tracking number via email.

  • You can track your package directly through the carrier’s website.


6. Address Accuracy

  • Customers are responsible for providing accurate shipping addresses.

  • ELERNEST is not responsible for delays or lost shipments due to incorrect or incomplete addresses.


7. Lost or Damaged Items

  • If your order is lost or damaged during transit, please contact us at contact@elernest.com within 7 days of delivery.

  • We will work with the carrier to resolve the issue and may offer a replacement or refund depending on the case.


8. Contact

If you have any questions about shipping, please contact us:

Email: contact@elernest.com
Address: 30 N Gould St Ste R, Sheridan, WY 82801, USA