Shipping policy
ELERNEST Shipping Policy
Last updated: March 10, 2026
At ELERNEST, we aim to provide fast and reliable shipping for all our customers. Please read our shipping policy carefully.
1. Shipping Methods & Carriers
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We use trusted carriers to deliver your orders worldwide.
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Shipping options and rates are displayed at checkout.
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Shipping may include standard, expedited, or priority options depending on your location.
2. Processing Time
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Orders are typically processed within 1–3 business days.
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Processing does not include weekends or holidays.
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You will receive a confirmation email once your order has shipped, including tracking information when available.
3. Shipping Time Estimates
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Domestic (USA): 3–7 business days
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International: 10–20 business days (may vary depending on customs)
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Delivery times are estimates and not guaranteed. ELERNEST is not responsible for delays caused by carriers, customs, or local regulations.
4. Shipping Costs
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Shipping costs are calculated at checkout based on your location and selected shipping method.
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We offer free standard shipping on orders over $50 (optional: adjust based on your store promotion).
5. Order Tracking
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Once your order ships, you will receive a tracking number via email.
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You can track your package directly through the carrier’s website.
6. Address Accuracy
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Customers are responsible for providing accurate shipping addresses.
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ELERNEST is not responsible for delays or lost shipments due to incorrect or incomplete addresses.
7. Lost or Damaged Items
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If your order is lost or damaged during transit, please contact us at contact@elernest.com within 7 days of delivery.
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We will work with the carrier to resolve the issue and may offer a replacement or refund depending on the case.
8. Contact
If you have any questions about shipping, please contact us:
Email: contact@elernest.com
Address: 30 N Gould St Ste R, Sheridan, WY 82801, USA