Terms of service
Terms of Service – Elernest LLC
These Terms of Service govern your use of the Elernest website and purchases made from Elernest LLC.
By accessing our website or placing an order, you agree to these Terms to the extent permitted by applicable law.
Products
We make reasonable efforts to provide accurate descriptions, images, prices, and other information concerning our products.
Minor differences in appearance, packaging, or display may occur depending on the product, device display, or manufacturer.
Orders
Submitting an order does not necessarily guarantee acceptance.
We reserve the right, where legally permitted, to decline or cancel an order in situations including suspected fraud, payment failure, incorrect pricing, product unavailability, or incorrect customer information.
If payment has already been collected for an order that we subsequently cancel, an appropriate refund will be processed.
Prices and Payment
Prices applicable to an order will be displayed before checkout.
Customers will be given an opportunity to review the applicable charges before completing payment.
Payments are processed through the payment methods made available during checkout.
Shipping and Delivery
Orders are shipped according to our Shipping & Delivery Policy.
Our normal estimated delivery timeframe is 2–7 business days, although circumstances outside our reasonable control may affect delivery.
Returns and Refunds
Eligible returns, refunds, damaged items, and incorrect orders are handled according to our Refund & Return Policy.
Customer Information
Customers are responsible for providing accurate billing, contact, and shipping information.
Incorrect information may result in payment verification issues, shipping delays, or unsuccessful delivery.
Prohibited Use
Customers may not use our website for fraudulent, unlawful, abusive, or unauthorized purposes.
Intellectual Property
Unless otherwise stated, content created for the Elernest website, including branding, text, graphics, and website materials, may be protected by applicable intellectual-property rights.
Third-party trademarks and product names remain the property of their respective owners.
Limitation of Liability
To the maximum extent permitted by applicable law, Elernest LLC will not be responsible for indirect or consequential losses arising from circumstances outside our reasonable control.
Nothing in these Terms excludes rights or liabilities that cannot legally be excluded under applicable consumer law.
Changes to These Terms
We may update these Terms from time to time to reflect changes to our business, website, services, or applicable requirements.
The latest version will be published on this page.
Contact
Questions concerning these Terms can be sent to:
Elernest LLC
Registration Country: United States
Operations & Customer Support: Morocco
Email: contact@elernest.com
Last updated: August 2026